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Our best practices for coordinating with building owners and tenants during NFPA 25-required maintenance center on clear communication, planning, and minimizing disruption. Before any inspection, testing, or maintenance (ITM) activity begins, we notify all stakeholders—owners, property managers, and tenants—with as much advance notice as possible, typically 48 to 72 hours. The notice includes the date, time, duration, and type of work being done, especially if it involves audible alarms, water flow tests, or temporary system impairments.
We work closely with property managers to schedule work during low-occupancy periods or off-hours whenever possible to reduce interference with business operations or tenant activities. If a system will be partially or fully impaired, we explain the procedures we’re following under NFPA 25 (especially Chapter 15), and outline any interim safety measures, like fire watch coverage.
We also provide clear instructions to tenants on what to expect—such as potential noise from alarms or temporary loss of sprinkler coverage—and encourage them to report any fire safety concerns during the process.
Finally, after work is completed, we share a summary of findings and documentation, including any deficiencies and recommendations for corrective actions. This level of transparency builds trust and helps ensure that everyone understands the importance of NFPA 25 compliance.
We work closely with property managers to schedule work during low-occupancy periods or off-hours whenever possible to reduce interference with business operations or tenant activities. If a system will be partially or fully impaired, we explain the procedures we’re following under NFPA 25 (especially Chapter 15), and outline any interim safety measures, like fire watch coverage.
We also provide clear instructions to tenants on what to expect—such as potential noise from alarms or temporary loss of sprinkler coverage—and encourage them to report any fire safety concerns during the process.
Finally, after work is completed, we share a summary of findings and documentation, including any deficiencies and recommendations for corrective actions. This level of transparency builds trust and helps ensure that everyone understands the importance of NFPA 25 compliance.