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If you need to get in touch with a human at LATAM during the COVID-19 pandemic, you can try the following options:
Call the LATAM customer service number for your country. You may experience longer wait times due to increased call volume, so be prepared to be patient.Use the LATAM website or mobile app to send a message or chat with a customer service representative. This may be a quicker option than calling, but it may not be available 24/7.Contact LATAM through their social media channels, such as Facebook or Twitter, and request assistance.If you have a flight booked with LATAM, you can also contact them through the Manage Booking section of their website or app.Keep in mind that many companies, including LATAM, are experiencing significant disruptions and changes due to the COVID-19 pandemic. They may not be able to provide the same level of service as they did before the pandemic, so be patient and understanding in your interactions with their customer service representatives.